Contact Dollar Shave Club Customer Service
Dollar Shave Club Phone Numbers and Emails
Toll-Free Number:
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(866) 868-0966CCPA Inquiries
Customer Service:
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(310) 975-8528
Dollar Shave Club Emails:
Dollar Shave Club Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Dollar Shave Club Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.
The best email to contact Dollar Shave Club is members@dollarshaveclub.com. 37% of customers use this email address to address their issues and concerns.
The best phone number to call Dollar Shave Club is 8668680966. 100% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Dollar Shave Club Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.
The best email to contact Dollar Shave Club is members@dollarshaveclub.com. 37% of customers use this email address to address their issues and concerns.
The best phone number to call Dollar Shave Club is 8668680966. 100% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
People call Dollar Shave Club mainly because of activation/ cancellation, return/ replace, shipping and delivery.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
How to Contact Dollar Shave Club?
Most Popular Number:
| Total calls: 202 | Issue resolved: 1 | Last call: Jan 18, 2026 |
Contact Information
Dollar Shave Club Website:
Dollar Shave Club Help Center:
Corporate Office Address:
Other Info (opening hours):
Support Hours:
Monday - Saturday: 8:00am - 6:00pm (PST)
Mailing Address:
Attn: Member Services/Privacy Officer
406 Blackwell Street
Suite 600 Durham
NC 27701
Fax:
Dollar Shave Club Customer Service Reviews
No one can get a hold of you guys, and my husband has tried to change our address with you a few different times and you sent my razors to the wrong address again that being said, I have nothing to do with this company. Were trying to cancel if you charge us one more time were gonna fight the charge.
Still no status on my order??? Not happy with response for my Oder after 12 days of nothing!
But billed me the day of the order!! Terrible customer service!!
How Good is Dollar Shave Club's Customer Service?
Summary of Dollar Shave Club Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dollar Shave Club?
Activation/ Cancellation Question:
- “Cancel subscription”
- “Cancellation”
- “Cancel order”
Shipping and Delivery Question:
- “Shipping address”
- “Missing shippment”
- “My order hasnt arrived”
Payments and Charges Question:
- “Payment update”
- “I was charged twice for the same order.”
- “Billing issues”
Account Question:
- “I moved, and i put my account on hold just got another charge, and you shipped me something”
- “Subscription cancellation”
- “Need to canal subscription”
Product/ Service Question:
- “Defective razor”
- “Need to make a purchase”
- “Bad product”
Request for Information Question:
- “Order information”
- “Trying to place order and its not working”
- “Want to know why I'm not getting my blades”
Return/ Replace Question:
- “Change address”
- “Change payment method”
- “Order changed in the processes of payment. What was emailed matches what I was changed but not what I was ordering.... trying to fix before it is shipped to me. Just ordered today.”
Refund Question:
- “My money back from my debit card because I did not receive my order”
- “Refund on order”
- “Refund”
Cards Question:
- “Up date my card”
- “Can’t get my new card to work”
- “Can’t find which card I’m using for this app? It might have been compromised?”
Staff Question:
- “I tried to start the service and a message appeared that there was a problem and to call”
- “Issues with service”
- “I do not want your razor blades any longer. Please stop service.”
Website/ Application Question:
- “Website is glitching while i try to place order”
- “The website says it was delivered today, but I don’t have it”
- “Your website is not user-friendly”
Employment Question:
- “Lost my job”
Other Question:
- “Stop my orders their junk”
- “Order was sent with things left out”
- “Need handle”
Compare Dollar Shave Club Customer Service To
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