Contact Dollar Shave Club Customer Service
Dollar Shave Club Phone Numbers and Emails
Toll-Free Number:
-
(866) 223-2780
Legal:
-
(866) 868-0966CCPA Inquiries
Dollar Shave Club Emails:
How to Contact Dollar Shave Club?
Most Popular Number:
| Total calls: 7 120 | Issues resolved: 69 | Last call: Mar 21, 2025 |
Dollar Shave Club Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Dollar Shave Club Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Dollar Shave Club is 8662232780. 98% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 12% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 26 seconds.
Be prepared for the call as Dollar Shave Club may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Dollar Shave Club Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Dollar Shave Club is 8662232780. 98% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 12% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 26 seconds.
Be prepared for the call as Dollar Shave Club may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.
People call Dollar Shave Club mainly because of activation/ cancellation, request for information, shipping and delivery.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Dollar Shave Club is members@dollarshaveclub.com. 37% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Dollar Shave Club Website:
Dollar Shave Club Help Center:
Corporate Office Address:
Other Info (opening hours):
Support Hours:
Monday - Saturday: 8:00am - 6:00pm (PST)
Fax:
Dollar Shave Club Customer Service Reviews
They gave me no satisfaction to my problem. I dont want them anymore I dont understand WHY this has to be so difficult 
Unresolved , attempted to delay deliveries for approx 3-4 months. Unable to speak with anyone. Difficult to locate phone number to call
How Good is Dollar Shave Club's Customer Service?
Summary of Dollar Shave Club Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dollar Shave Club?
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel subscription”
- “Already canceled subscription”
Shipping and Delivery Question:
- “Delivery not reveived”
- “Delivery issue”
- “Package”
Payments and Charges Question:
- “Edit payment method”
- “Billing”
- “Credit card information”
Account Question:
- “Temporarily pause my account”
- “Account help”
- “Need to set up a new password”
Product/ Service Question:
- “About your product”
- “To start my order again”
- “10 days still no order arrived”
Request for Information Question:
- “Question on product”
- “I got 2 handles awhile ago and they do not fit the blades, can I get blades they fit”
- “Order status”
Return/ Replace Question:
- “Incorrect order”
- “I moved, my blades are not being forwarded to address by the mail . I know I’ve been paying for them. I need to change my address and speak with a representative.”
- “Change of. Address”
Refund Question:
- “Refund”
- “Refund payment”
- “Why are you charging me? And not getting anything. I need a refund for for everything they have charged.”
Cards Question:
- “Can’t find which card I’m using for this app? It might have been compromised?”
- “My credit card number keeps getting rejected”
- “New card number”
Staff Question:
- “Customer service”
- “Discontinue service”
- “Suspend service”
Website/ Application Question:
- “Your website is not user-friendly”
- “Cannot find the app or order what I need”
- “Where to put a application on there website”
Employment Question:
- “Lost my job”
Other Question:
- “Wrong price”
- “Stop monthly orders til May 2025”
- “I have blades and no razor”
Compare Dollar Shave Club Customer Service To
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